Every EHR & Clinical Operations Service in One Place
From EHR-native automation and patient intake to insurance verification, scheduling, and telehealth — every clinical operations service we offer, organized with full details, features, and direct links.
EHR Integration & Automation Overview
Fully managed EHR-native automation for medical practices and health systems. Intelligent voice and chat agents operate inside your existing EHR — handling scheduling, intake, insurance verification, billing, and clinical documentation.
We deploy AI agents that live inside your EHR and handle the full administrative workload — live in days, no added headcount required.
- ✓148+ native healthcare platform integrations
- ✓Voice & chat AI agents available 24/7
- ✓HIPAA, GDPR & CCPA compliant — BAA on every plan
- ✓Live in days, not months
- ✓99.9% uptime SLA
- ✓No EHR replacement required
Patient Intake & Registration
Replace paper forms and front-desk bottlenecks with a seamless digital intake experience. Patients complete registration before they arrive — data flows directly into your EHR with zero manual entry.
Digital intake automation that collects demographics, insurance, consent forms, and medical history before the appointment — all synced to your EHR.
- ✓Automated digital intake forms via SMS, email, or portal
- ✓Real-time demographic capture & EHR write-back
- ✓Insurance card capture & eligibility pre-check
- ✓Consent form collection & digital signature management
- ✓HIPAA-compliant data handling with BAA
- ✓Operational within days of kickoff
Insurance Verification & Medical Billing
Eliminate claim denials and billing surprises with real-time insurance eligibility verification and a clean-claim billing process that accelerates reimbursements and protects your revenue cycle.
We verify insurance in real time against 900+ payers, manage prior authorizations, and handle denial management — stopping revenue leakage before it starts.
- ✓Real-time eligibility verification against 900+ payers
- ✓Prior authorization processing & status tracking
- ✓Coverage gap detection before the appointment
- ✓Automated charge capture & CPT code classification
- ✓Claim denial management & resubmission routing
- ✓Patient billing inquiries handled 24/7
Patient Reminder & Appointment Scheduling
Reduce no-shows by up to 60% with automated multi-channel appointment reminders and an intelligent scheduling system that connects directly to your EHR calendar and fills cancellations automatically.
AI-powered scheduling and multi-channel reminders that cut no-shows, fill cancellations automatically, and keep your calendar full.
- ✓Real-time appointment booking via voice, SMS, web & portal
- ✓Provider matching by specialty, availability & patient history
- ✓Automated waitlist management & cancellation backfill
- ✓Multi-channel reminders via SMS, email & voice call
- ✓Two-way confirmation & rescheduling
- ✓Post-visit follow-up & preventive care recall
Emergency Dispatch Coordination
Ensure every urgent patient call is answered, triaged, and routed correctly — with trained dispatch protocols, crisis language detection, and 24/7 after-hours coordination.
Every urgent call is answered, triaged, and escalated to the right provider — with full documentation and after-hours coverage.
- ✓24/7 dispatch coverage with zero missed calls
- ✓Crisis language detection & immediate escalation
- ✓Triage protocol implementation & routing
- ✓After-hours call handling & documentation
- ✓Overflow call management
- ✓HIPAA-compliant incident documentation
Telehealth Support
Set up, manage, and optimize your telehealth infrastructure — from platform selection and patient onboarding to technical support, EHR integration, and HIPAA compliance.
We handle your entire telehealth setup — platform, patient onboarding, EHR integration, and compliance — so virtual visits run without friction.
- ✓Telehealth platform setup & configuration
- ✓Patient onboarding & pre-visit technical support
- ✓EHR integration for virtual visit documentation
- ✓HIPAA-compliant video infrastructure
- ✓Workflow optimization for hybrid care models
- ✓Ongoing technical support & troubleshooting
Medical Operations Support
Comprehensive back-office support for your practice — from staff training and workflow optimization to compliance management, process documentation, and operational efficiency consulting.
We audit, optimize, and document your practice workflows — reducing administrative burden and improving operational performance across every department.
- ✓Workflow audit & gap analysis
- ✓Staff training programs & onboarding support
- ✓Compliance management & documentation
- ✓Process documentation & SOP creation
- ✓KPI tracking & performance reporting
- ✓Operational efficiency consulting
Call Center Services
Dedicated healthcare call center support — handling inbound patient calls, appointment scheduling, and follow-ups so your front desk can focus entirely on in-office patient care.
HIPAA-trained agents handle every inbound call, scheduling request, and patient follow-up — so your front desk focuses on the patients in front of them.
- ✓Inbound call handling with HIPAA-trained agents
- ✓Appointment scheduling & rescheduling support
- ✓Patient follow-up calls & recall outreach
- ✓After-hours & overflow coverage
- ✓Call recording & quality assurance
- ✓Seamless EHR integration for every interaction
Ready to Automate Your Clinical Operations?
Schedule a free consultation and we'll build a custom EHR automation plan for your practice — live in days, no added headcount required.