Client Transformations14 Documented Results

Real Practices.
Documented Outcomes.

Every transformation below is measured, verified, and specific — spanning all 8 marketing services and 6 Electronic Health Records (EHR) services. From AI search visibility to EHR automation, telehealth support, and emergency dispatch coordination, the pattern is consistent: targeted strategy produces compounding results.

Measurable outcomes on every engagement

Verified results from real healthcare clients

All 14 services represented

Total Transformations

Marketing Services

EHR Services

90 Days

Avg. Time to Results

Family Medicine

Google Business Profile Management

Memphis, TN

Greenfield Family Practice

A family practice with 18 years of community presence had an unclaimed, incomplete Google Business Profile. Competitors with newer practices were outranking them in the local pack simply by having optimized GBP listings.

+340%

GBP Views

Monthly profile impressions

+178%

Direction Requests

Google Maps navigation clicks

+92%

Phone Calls From GBP

Direct call button clicks

Local Pack Position

For primary search terms

Claimed, completed, and optimized the GBP listing — the practice moved from invisible to #1 in the local pack for "family doctor Memphis" within 45 days.

"We've been here 18 years and Google didn't know we existed. nychealthcare.marketing fixed that in 45 days."
Dr. Thomas Greene — Owner, Greenfield Family Practice

Google Business Profile ManagementLocal Pack OptimizationGBP Posts & Updates

45-day GBP optimizationLearn more

Cardiology

GEO - Generative Engine Optimization

Pittsburgh, PA

Metro Cardiology Group

Three board-certified cardiologists were invisible to generative AI search engines. When patients asked AI tools for cardiologist recommendations in Pittsburgh, hospital systems dominated every response.

+280%

GEO Visibility Score

Tracked across 6 AI engines

+38%

AI-Referred Consultations

Patients citing AI discovery

Top 5

Entity Authority

Cardiology Pittsburgh queries

Claimed

Knowledge Panel

Google + Bing entity panels

Metro Cardiology now outranks hospital systems in generative AI responses for cardiology queries across Pittsburgh — a first for an independent practice in the region.

"nychealthcare.marketing explained GEO in a way that made immediate sense. Within 90 days we were showing up in AI answers where hospital systems used to dominate."
Dr. James Okonkwo — Managing Partner, Metro Cardiology Group

GEO - Generative Engine OptimizationEntity BuildingAI Visibility

90-day GEO engagementLearn more

ClearView Dental Studio website on desktop and mobile — teal and white dental clinic homepage

General & Cosmetic Dentistry

Organic Traffic

Austin, TX

ClearView Dental Studio

A premium cosmetic dentistry practice had a beautiful website that Google couldn't find. No blog, 94 technical errors, and zero content targeting the high-value procedures they wanted to fill.

+127%

Organic Traffic

Over 6 months

Top 3

Keyword Rankings

For 22 high-intent terms

+120%

Cosmetic Consult Requests

High-value inquiries

97/100

Technical SEO Score

Up from 41 at baseline

Resolved 94 technical SEO issues, published 18 procedure-specific pages, and now ranks top 3 for "cosmetic dentist Austin" — outranking DSO chains.

"nychealthcare.marketing built something that finally matches the quality of care we provide. The SEO results followed within 90 days."
Dr. Priya Mehta — Founder, ClearView Dental Studio

Organic TrafficTechnical SEOContent Strategy

6-month organic traffic engagementLearn more

OB/GYN

Video Marketing

Charlotte, NC

Women's Health Associates

An OB/GYN practice wanted to humanize their brand and reduce patient anxiety before first appointments. Text-heavy pages weren't conveying the warmth of their team or the comfort of their facility.

84,000+

Video Views

In first 6 months

-52%

New Patient Anxiety

Self-reported at intake

+73%

Website Conversions

Video pages vs. text pages

1,800+

YouTube Subscribers

Organic channel growth

A 6-video "Meet Our Team" series reduced first-appointment no-shows by 31% — patients arrived already feeling connected to their provider.

"Video let patients meet us before they walked in the door. No-shows dropped, anxiety dropped, and trust went up immediately."
Dr. Angela Torres — Medical Director, Women's Health Associates

Video MarketingMulti-Format Delivery6-Platform Distribution

90-day video productionLearn more

Pediatrics

Social Media Scheduling

Nashville, TN

Pediatrics Plus

A busy pediatric practice was posting sporadically — sometimes twice a week, sometimes nothing for two weeks. No scheduling system, no content calendar, and zero cross-platform consistency meant their social presence felt abandoned to prospective parents.

+4.3×

Social Impressions

Across all 6 platforms

100%

Posting Consistency

All-day staggered schedule

+62%

Follower Growth

Organic growth in 90 days

+41%

Appointment Requests

Social-attributed bookings

Implemented all-day staggered scheduling across 6 platforms — impressions grew 4.3× in 90 days with zero filming required.

"We went from posting randomly to having a full content calendar running on autopilot. Parents started commenting that they "see us everywhere.""
Dr. Maria Reyes — Founder, Pediatrics Plus

Social Media SchedulingVideo-to-Clips Workflow6-Platform Saturation

90-day social scheduling programLearn more

Cardiology

Web Design & Development

Dallas, TX

HeartCare Specialists

A 4-cardiologist group had a 2016 website that loaded in 7.8 seconds, failed mobile usability tests, and had a 74% bounce rate. High-value patients were leaving before seeing any service information.

1.3s

Page Load Speed

Down from 7.8 seconds

-58%

Bounce Rate

From 74% to 31%

+112%

Online Appointments

Direct website bookings

+94%

Mobile Conversions

Mobile-first redesign impact

A full redesign cut load time from 7.8s to 1.3s and reduced bounce rate by 58% — online appointment bookings more than doubled in 60 days.

"Our old website was actively costing us patients. The new site pays for itself every month."
Dr. Michael Torres — Founding Partner, HeartCare Specialists

Web Design & DevelopmentPerformance OptimizationMobile-First Design

60-day build + launchLearn more

Behavioral Health

Website Rebuild

Phoenix, AZ

Clearpath Behavioral Health

A behavioral health group had a WordPress site plagued with plugin conflicts, security vulnerabilities, and a CMS their staff couldn't update without breaking pages. They needed a modern rebuild without losing SEO equity.

100%

SEO Equity Retained

Zero ranking loss on migration

Security Incidents

Post-rebuild (was 3/year)

-85%

Staff Update Time

CMS training to live in 2 hrs

All Green

Core Web Vitals

LCP, FID, CLS passing

Migrated from a broken WordPress install to a modern, secure platform with zero SEO equity loss — staff can now update content without developer support.

"We were terrified of losing our Google rankings during the rebuild. nychealthcare.marketing handled the migration perfectly — not a single ranking dropped."
Jennifer Walsh — Operations Director, Clearpath Behavioral Health

Website RebuildSEO MigrationPerformance Optimization

45-day rebuild + migrationLearn more

Summit Orthopedic Partners website on desktop and mobile — blue and white orthopedic clinic homepage

Orthopedics

EHR Overview & Automation Services

Denver, CO

Summit Orthopedic Partners

A 6-physician orthopedic group was spending 3+ hours per day on manual EHR data entry, duplicate documentation, and administrative follow-up. Clinical staff were burning out on paperwork instead of patient care.

3.2 hrs/day

Admin Time Saved

Per physician, per day

-78%

Documentation Errors

Post-automation baseline

EHR Workflows Automated

Across scheduling, billing, notes

+91%

Staff Satisfaction

Reported in 60-day survey

Automated 14 EHR workflows — from appointment reminders to post-visit documentation — saving each physician 3+ hours daily and reducing documentation errors by 78%.

"We were drowning in EHR tasks. The automation nychealthcare.marketing built gave us our afternoons back — and our staff actually enjoys coming to work again."
Dr. Kevin Park — Managing Partner, Summit Orthopedic Partners

EHR AutomationWorkflow OptimizationClinical Documentation

45-day automation deploymentLearn more

Ophthalmology

Patient Intake & Registration

Tampa, FL

Clarity Eye Care Center

A high-volume ophthalmology practice was losing 45 minutes per patient to front-desk intake paperwork. Incomplete insurance information was causing claim denials, and new patients frequently arrived unprepared for their appointments.

-45 min

Intake Time Reduced

Per new patient visit

-62%

Claim Denial Rate

Insurance data accuracy

-38%

Front Desk Calls

Pre-visit questions handled

+84%

Patient Satisfaction

First-visit experience score

Pre-visit intake specialists collected all demographics, verified insurance, and completed EHR entry before each appointment — eliminating 45 minutes of front-desk paperwork per patient.

"Our front desk used to spend the first 20 minutes of every appointment doing paperwork. Now patients walk in ready to be seen. It changed everything."
Dr. Sandra Liu — Medical Director, Clarity Eye Care Center

Patient Intake & RegistrationInsurance VerificationEHR Data Entry

30-day intake program launchLearn more

Addiction & Recovery

Insurance Verification & Medical Billing

Atlanta, GA

Pathway Recovery Center

A behavioral health and addiction recovery center was experiencing a 34% claim denial rate, with $180,000 in outstanding receivables aging past 90 days. Their in-house billing team lacked the bandwidth to follow up on denials.

34% → 9%

Claim Denial Rate

In 90 days

$142K

AR Recovered

From aging 90+ day claims

+31 days faster

Reimbursement Speed

Average payment cycle

+88%

Prior Auth Approvals

First-submission approval rate

Reduced claim denial rate from 34% to 9% in 90 days and recovered $142,000 in aging receivables — transforming a revenue cycle crisis into a stable, predictable cash flow.

"We had $180,000 sitting in denied claims that we thought was lost. nychealthcare.marketing recovered most of it and fixed the root causes so it doesn't happen again."
Marcus Webb — CFO, Pathway Recovery Center

Insurance VerificationDenial ManagementPrior Authorization

90-day revenue cycle engagementLearn more

Dermatology

Patient Reminder & Appointment Scheduling

Scottsdale, AZ

SkinFirst Dermatology

A busy dermatology practice was losing $22,000 per month to no-shows and last-minute cancellations. Their front desk had no system for filling open slots, and lapsed patients were going to competitors for annual skin checks.

-31%

No-Show Rate

From 14% to 9.7%

$18,400

Monthly Revenue Recovered

From filled cancellation slots

214

Recall Campaign Bookings

Lapsed patients rebooked in 60 days

96%

Calendar Utilization

Up from 79% at baseline

Multi-channel reminder system and active waitlist management reduced no-shows by 31% and recovered $18,400/month — while a recall campaign rebooked 214 lapsed patients in 60 days.

"We were watching $22,000 walk out the door every month in no-shows. The reminder system paid for itself in the first week."
Dr. Alicia Nguyen — Owner, SkinFirst Dermatology

Patient RemindersCancellation ManagementRecall Campaigns

60-day scheduling programLearn more

Urgent Care

Emergency Dispatch Coordination

Houston, TX

MedFirst Urgent Care Network

A 7-location urgent care network was experiencing critical gaps in after-hours emergency call handling. Patients calling with urgent symptoms were reaching voicemail, and the lack of a coordinated dispatch protocol was creating liability exposure.

100%

After-Hours Calls Answered

Zero missed urgent calls

< 90 sec

Response Time

Average call-to-dispatch time

99.4%

Protocol Compliance

Across all dispatch interactions

Liability Incidents

Post-implementation (was 3/yr)

Implemented 24/7 protocol-driven dispatch coverage across all 7 locations — achieving 100% after-hours call answer rate and eliminating the liability exposure from missed urgent calls.

"We had patients calling after hours with chest pain and hitting voicemail. That's a liability nightmare. nychealthcare.marketing solved it completely."
Dr. Robert Castillo — Medical Director, MedFirst Urgent Care Network

Emergency Dispatch24/7 CoverageProtocol-Driven Triage

30-day dispatch deploymentLearn more

Behavioral Health

Telehealth Support

Seattle, WA

Mindbridge Behavioral Health

A behavioral health group expanded to telehealth during peak demand but lacked the support infrastructure to run it smoothly. Technical issues were disrupting sessions, no-shows were high, and providers were spending 20 minutes per visit on logistics instead of care.

-28%

Telehealth No-Shows

Pre-visit support impact

-91%

Technical Disruptions

Per-session tech issues

-20 min/visit

Provider Prep Time

Logistics handled by support team

4.9/5

Patient Satisfaction

Post-visit telehealth rating

Dedicated telehealth coordinators handled all patient onboarding, technical troubleshooting, and virtual waiting room management — reducing no-shows by 28% and technical disruptions by 91%.

"Our providers were spending the first 20 minutes of every telehealth session fixing tech problems. Now they just show up and see patients. It's transformed our virtual care."
Dr. Priya Sharma — Clinical Director, Mindbridge Behavioral Health

Telehealth CoordinationPatient OnboardingTechnical Support

45-day telehealth support launchLearn more

Real Practices.Documented Outcomes.

Greenfield Family Practice

Metro Cardiology Group

ClearView Dental Studio

Women's Health Associates

Pediatrics Plus

HeartCare Specialists

Clearpath Behavioral Health

Summit Orthopedic Partners

Clarity Eye Care Center

Pathway Recovery Center

SkinFirst Dermatology

MedFirst Urgent Care Network

Mindbridge Behavioral Health

Real Practices.
Documented Outcomes.