We Grow Healthcare Practices. That's All We Do.
NYC Healthcare Marketing is a specialized agency built from the ground up to serve doctors, clinics, and healthcare providers. With 17+ years of experience, we know exactly what it takes to fill appointment books and build lasting patient relationships.
Our Story
Built Inside Healthcare, Not Just For It
NYC Healthcare Marketing was founded by professionals who spent years working inside high-volume clinics and competitive healthcare markets — not on the outside looking in. We understand the pressure of empty appointment slots, the frustration of wasted ad spend, and the complexity of marketing services that require patient trust.
That firsthand experience shaped everything about how we operate. We don't offer cookie-cutter packages or generic digital marketing. We build custom healthcare marketing strategies that account for your specialty, your market, your competition, and your growth goals.
Today, we serve healthcare providers across the United States and Latin America — from solo family practitioners to multi-location specialty groups — and we're still growing because our clients grow with us.
What We Stand For
The Principles Behind Every Campaign We Run
These aren't marketing slogans — they're the operating principles that guide every decision we make for our healthcare clients.
Healthcare-Only Focus
We work exclusively with healthcare providers. That means every strategy, every campaign, every tool is built around the unique dynamics of patient acquisition and clinical practice growth.
Transparent & Contract-Free
No hidden fees, no long-term lock-ins. We earn your continued partnership by delivering measurable results every single month — not by trapping you in paperwork.
In-House Team Collaboration
We embed with your staff — training front-desk teams, coaching patient coordinators, and aligning internal culture with your external brand message.
Data-Driven Decisions
Every campaign is backed by analytics, patient behavior data, and competitive benchmarking. We track what matters: new patient calls, appointment bookings, and revenue growth.
Multi-Market Experience
From solo practitioners to multi-location health systems, we have navigated competitive markets across the U.S. and internationally — bringing proven playbooks to your practice.
Creative That Converts
Beautiful design is only half the equation. Our creative team builds assets that attract attention and drive action — from scroll-stopping social content to high-converting landing pages.
The People Behind the Results
Meet the Team That Grows Your Practice
Every account is managed by specialists — not generalists. Our team brings deep healthcare industry knowledge to every strategy session.
Carlos Mendez
Founder & CEO
Built his career managing marketing for high-volume clinics in competitive U.S. markets before founding NYC Healthcare Marketing to bring that expertise to practices of every size.
Sofia Restrepo
Director of Digital Strategy
Leads SEO, PPC, and content strategy for 100+ active healthcare clients. Specializes in local search dominance and patient acquisition funnels.
James Okafor
Head of Creative & Branding
Award-winning designer with a decade of healthcare branding experience. Oversees web design, video production, and brand identity for all client accounts.
Maria Gonzalez
Client Success Manager
Ensures every client sees measurable growth within the first 90 days. Manages onboarding, reporting, and ongoing strategy alignment across all service lines.
Why NYC Healthcare Marketing
What Separates Us From Every Other Agency
There are thousands of marketing agencies. Very few specialize in healthcare. Fewer still have built their entire operation around the specific challenges of patient acquisition, clinical branding, and practice growth.
Electronic Health Records & Clinical Automation
Beyond marketing, NYC Healthcare Marketing operates a full clinical operations division — automating the administrative workflows that drain your staff's time and your practice's revenue.
EHR Overview & Automation Services
End-to-end EHR workflow automation integrated with 148+ native healthcare platforms — from Epic and Cerner to athenahealth and DrChrono.
Patient Intake & Registration
Automated digital intake workflows that eliminate front-desk bottlenecks. Patients complete forms before arrival, data flows directly into your EHR.
Insurance Verification & Medical Billing
Real-time eligibility checks, automated prior authorization, and billing automation that reduces claim denials and accelerates revenue cycle.
Patient Reminder & Appointment Scheduling
Multi-channel automated reminders via SMS, email, and voice that reduce no-shows by up to 40%. Intelligent scheduling that fills cancellations automatically.
Emergency Dispatch Coordination
24/7 AI-assisted triage and dispatch coordination for urgent care networks and emergency departments. Automated escalation protocols and real-time routing.
Telehealth Support
Full telehealth infrastructure setup, patient onboarding, and technical support. We configure your virtual visit platform and train staff.
What We Offer
25+ Specialized Services, One Dedicated Team
Every service we offer is purpose-built for healthcare providers — from AI-powered search visibility and reputation management to EHR automation, web technology, and clinical operations support.
Common Questions
Questions About Working With Us
Straight answers to the questions healthcare providers ask most before partnering with NYC Healthcare Marketing.
Let's Build Your Practice's Growth Engine
Whether you're a solo practitioner looking to fill your schedule or a multi-location group ready to dominate your market — we have the strategy, the team, and the track record to get you there. No contracts. No risk. Just results.